FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we do our best to ensure that the product you receive matches the pictures shown on our website. However, since some items are handcrafted or come with customization, there may be slight variations in color, packaging, or finishing. These small differences make each gift unique and special.

Where can I view my sales receipt?

Once your order is placed, you’ll find it in your account under “My Orders”.

How can I return an item?

If your order arrives damaged, defective, or incorrect, you can request a return within 48 hours of delivery by contacting us through our Contact Us page or email. Please share your order number and a photo of the product, and we’ll guide you through the return or replacement process.

Will you restock items indicated as “out of stock?”

Some of our popular products are restocked regularly, while others may be limited-edition or seasonal. If you see something you love that’s out of stock, we recommend checking back soon or contacting us—we’ll be happy to let you know if and when it will be available again.

Where can I ship my order?

At the moment, we ship orders within [your country/region]. We’re working on expanding our delivery options in the future, so stay tuned!

CONTACT US FOR ANY QUESTIONS